Just want to thank you for doing such a nice job producing our carpets and what a great job of boxing them and carefully packing on pallets with corner guards and wrap to keep boxes clean. They look great.
I am very trusting on your quality.
Just want to thank you for doing such a nice job producing our carpets and what a great job of boxing them and carefully packing on pallets with corner guards and wrap to keep boxes clean. They look great.
I am very trusting on your quality.
Thank you for the email, I commend you for your professional method of doing business, these are the types of deals that will build a stronger relationships between people.
I await eagerly for the sample so we can get the customer to sign off and we can all move onto the next sale.
Many thanks for your good work and cooperation in the past. I hope that it will be going on in the new year!
Steven Seemann, Fringo GmbH & Co. KG (Germany)
Hello Olivia,
Yes the mat looks very nice. I have attached a picture with the bike on the mat as well.
Thanks, Kevin
Received today. Looks very good. Hope my customer is satisfied too.
Thank you.
I just wanted to let you know the floor mats arrived today. they look wonderful, thank you for a good quality
product and fast turn around time
i look forward to work more with you in the future
Wow great service thank you very much, hope quality same like samples!
Afternoon,
Thank you for the mail and thank you for following up.
The carpets are very good thank you.
For future I will need slightly wider carpet.
Thank you Cathy........I really appreciate how professional you are...........Bruce
1. Can I have my own design? Is there any limitation?
A: Yes, most of our mats are in customized design. There is no color limitation, the max color number on one mat we can do is 12.
2. I want to make only 1 piece, is it workable?
A: Yes, 1pc is acceptable. An ideal order quantity for production would be 100sqm or more.
3. Do you have different materials for choice?
A: Yeah, we have more than five different materials that can be in your design. The MOQ differ when you choose different materials. For more details, please click below picture and contact us.
4. Can I get sample for free?
A: Yes, we can provide 1pc sample in our existing design within 60x90cm to you free of charge, so freight collect. For the sample in your own design, the sample cost will depend on the size.
5. Can the mats be the same as design?
A: Due to process of printing onto a fiber surface, the PMS colors and design can only be matched as close as possible. Fibers absorb the dyes differently, we are not printing on a paper. But most of our customers are satisfied with the mat they received.
6. How about the production time?
A: Usually our production is approx four weeks after all details confirmed, the more you order, the longer the production time might be.
7. What's the size for a logo mat?
A: Our mats come in Standard widths of 40, 60, 70, 83, 103, 136, 200cm included the rubber border. The maximum width is 200cm, and the length can be 1500cm. Special widths and shapes are subject to a surcharge.
If we were to do another similar campaign in the future, I would not hesitate to use Dotcom. Everything from sampling, to ideation, to shipping was executed very well. We have not had any quality issues brought to our attention (I have used the product personally since our first sampling, and see no signs of wear)!
Bottom line is, we had an excellent experience with you.